Which Honda dealer is best for Washington Hill buyers?
Michelle R. shared a December 2025 Google review of Group 1 Honda Owings Mills: “Went in without a car, left with a new to me Honda Pilot all thanks to our great salesman Anthony Hartwell! The experience was made easy and I am thrilled with our new vehicle.” Washington Hill is 11.9 miles from our dealership.
A Honda sale turns on three things a buyer can use to assess a dealer. The first is the people who handle the sale. The second is who looks after the car once it is bought. The third is how the price and paperwork are shown. On each of them, we are a Honda store with a full service, parts and financing operation, and we write leases as well as purchases.
Keep reading below, then schedule a test drive in Owings Mills. Bringing your own numbers to the lot settles this faster than any spec sheet.
Group 1 Honda Owings Mills gives Washington Hill buyers named staff to deal with
Choosing a Honda dealer comes down to who you deal with at the sale. We are a Honda store in Owings Mills, on the Reisterstown Road corridor in northwest Baltimore County, and the staff who handle a sale work there.
Dot F. gave us a July 2026 Google review: “We had a great experience buying our new crv from Mark Honkofsky at this dealership. We have been buying cars from Mark for 30 years and he is the best salesman anywhere. He is honest, professional and goes far beyond what is expected. We will continue to buy from Mark l, as will our family and friends that we have referred to him.”
Group 1 Honda Owings Mills gives owners full service and parts after the sale
Owners come back to a dealer’s service department for maintenance and repairs, long after the sale is done. We run a full service, parts and financing operation under one roof, so the car’s service and the sale sit at the same dealership.
Mgary W. wrote in a July 2026 Google review of our dealership: “The level of Customer Service and genuine interest was paramount! This is why I continue to service my vehicle here. Blake J. was extremely engaging, pleasant and honest….she continues to exceed my expectations.”
Group 1 Honda Owings Mills gives a buyer a plain price and no surprise charges
The price is the number a buyer has to trust at signing, and the paperwork is where that price can change. We sell new, used and certified pre-owned Honda vehicles, so the question of a plain price applies to each of them.
In an August 2026 Google review of our dealership, Jason H. said: “incredible experience working with Phil, Brieyon, and Lane. They were completely upfront, no BS, No unexpected charges, very Fair price. Having purchased 6 vehicles before, This was also the quickest, most streamlined purchase experience I’ve ever had. Highly recommend group 1 Honda Owings Mills!!!”
Group 1 Honda Owings Mills has new Hondas and certified pre-owned cars to compare
A buyer who wants a new Honda and a buyer who wants a certified pre-owned car can both start at Group 1 Honda Owings Mills. We carry new, used and certified pre-owned vehicles on the Reisterstown Road corridor in Owings Mills.
A free vehicle history report is included with every Honda CPO vehicle we sell.
Our new Honda lineup includes the Passport, Ridgeline, Accord, Odyssey and Pilot.
Before you buy, check how a dealer’s service department books and stocks parts
Ask how a service department books a visit before you buy, and whether you can book one online or by phone. Ask who will work on your car, and whether the parts it needs are on hand. An owner comes back to the service department for maintenance and repairs, so these answers matter as much as the price.
No appointment is needed at our express service lanes, which handle oil and filter changes, fluid checks, multi-point inspections, tire rotations and repairs, wiper blades, battery testing and replacement, bulbs, and engine and cabin filters.
Our parts department keeps factory OEM parts in stock.
Compare one car’s full price, with fees, before you look at payments
A monthly payment can leave out fees and taxes, so it does not show what one car costs. Compare the full price of the specific car you want, with every fee included, before you compare payments.
A $799 dealer doc fee is part of our advertised prices; tax, title, government fees and registration come on top.
Group 1 Honda Owings Mills beside five Honda dealers on Google
82% of our 3,505 Google reviews are five star (Google, 2026).
| Dealer | Google rating | Google reviews |
|---|---|---|
| Group 1 Honda Owings Mills | 4.5 | 3,505 |
| Norris Honda | 4.3 | 856 |
| Safford Honda Glen Burnie | 4.5 | 2,241 |
| Apple Honda | 4.5 | 2,535 |
| Jim Coleman Honda | 4.7 | 4,607 |
| Heritage Honda Bel Air | 4.7 | 5,405 |
What a Washington Hill buyer should watch for when choosing a Honda dealer
These complaints come from one- and two-star Google reviews of Honda dealers. Repairs not fixed right the first time is one of them.
Biruk A. left an April 2026 Google review of Apple Honda: “i have the worst experience . I brought in my normally functioning car just for oil change. They recommended transmission fluid change for which i agreed . When i received my car the power steering was damaged and was leaking . Now the car is broken and not derivable I am now preparing to take the case to the court”
How will this dealer make a failed repair right, and who pays to redo it?
Prices that changed at signing is a complaint about add-ons, dealer fees and markups over the quoted or advertised price.
Among the Google reviews of Jim Coleman Honda is one from Rajvir H., dated February 2026: “They gave me 13000 for my trade in and then proceeded to sell it for 22000 on there lot plus made me buy a stupid extended warranty for 3300 because they said we-can’t finance the car with out this warranty. Straight up crooks from top to bottom. Stay far away from these heartless thieves”
Can you put the out-the-door price in writing, with every add-on and fee listed?
Rude or dismissive staff is a complaint buyers raise about how they were treated.
December 2025 brought a Google review of Heritage Honda Bel Air from Taimi A.: “Does not listen to customer’s requests and do not want to negotiate unless in person. I had a bad customer service experience. They do have a lot on inventory of cars.”
Who will I deal with at each step, and can I speak with a manager before I sign?
Frequently asked questions
Do I have to finance or lease through Honda Financial Services to get the advertised offers?
Getting the advertised offers means financing or leasing through Honda Financial Services.
What should I ask about a used Honda before I buy it?
Ask for any service records the seller has, and ask whether the car has been in an accident. Ask what the dealer has checked and what it found, and get those answers in writing before you sign.
How do I compare a lease with buying the same Honda?
Add up the total you pay over the lease term, and compare it with the full price of buying the same car. Then ask what you would own at the end of the lease, and how the mileage limit and any end-of-lease charges work before you sign.
How should I plan my budget before visiting a dealer?
Set a monthly budget that includes insurance and fuel, not just the payment. Then decide how much you can pay upfront, since a larger down payment changes the monthly figure.
Group 1 Honda Owings Mills runs a full Honda operation for northwest Baltimore County
We are a Honda dealership at 9701 Reisterstown Rd, Owings Mills, MD 21117, in northwest Baltimore County. Our showroom carries new, used and certified pre-owned Hondas, and our service, parts and financing teams work alongside our leasing desk, where we write leases as well as purchases. Google shows 4.5 stars across 3,505 reviews (Google, 2026).
Choosing us gives a Washington Hill buyer one store for buying, leasing, service and parts. A buyer who wants a new Honda or a certified pre-owned car finds both in one place.
Look through today’s Honda inventory at Group 1 Honda Owings Mills.
Group 1 Honda Owings Mills answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Owings Mills showroom, or call (667) 622-9990.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Group 1 Honda Owings Mills for complete details regarding current vehicle inventory, pricing, and equipment.
