Which Honda dealer is best for Cross Keys buyers?
Group 1 Honda Owings Mills is the Honda dealer for a Cross Keys buyer, because our customers name the salespeople who looked after them.
Among the Google reviews of Group 1 Honda Owings Mills is one from Janice C., dated January 2026:
“We had a great experience at Honda of Owings Mills! Geoff was great! It was really good day to make a great deal on a brand new Honda Pilot and to win the raffle for 55in TV!”
Cross Keys is 7 miles from our dealership.
Choosing a Honda dealer comes down to the people who handle the sale, the people who look after the car afterward, and what a buyer is shown at the signing table. A buyer can use each of these to assess a dealer.
Keep reading below, then schedule a test drive in Owings Mills. Bringing your own numbers to the lot settles this faster than any spec sheet.
Sales staff stay with the buyer through the whole deal
May 2026 brought a Google review of our dealership from Joshua R.:
“Had a great car buying experience here! Very friendly staff. Our sales person (Melvin) was very nice and forward, and the finance person (Lane) was incredibly helpful and informative. 10/10 would buy another car from here!”
Group 1 Honda Owings Mills service advisors look after the car once it is sold
David G. shared a June 2026 Google review of our dealership:
“The advisor that helped me today was very professional, curteous and respectful advisor. What i liked the most is that did not try to short change me , or add ridiculous ‘necessary/optional’ maintenance. As another Honda dealership has. I would definetely come to this Honda Dealership for service because I have felt that I can trust the people here.”
Mgary W. gave us a July 2026 Google review:
“The level of Customer Service and genuine interest was paramount! This is why I continue to service my vehicle here. Blake J. was extremely engaging, pleasant and honest….she continues to exceed my expectations.”
Group 1 Honda Owings Mills sets the price and paperwork out plainly at the sale
Jason H. wrote in an August 2026 Google review of our dealership:
“incredible experience working with Phil, Brieyon, and Lane. They were completely upfront, no BS, No unexpected charges, very Fair price. Having purchased 6 vehicles before, This was also the quickest, most streamlined purchase experience I’ve ever had. Highly recommend group 1 Honda Owings Mills!!!”
Group 1 Honda Owings Mills puts new Hondas and certified pre-owned cars on one lot
Every certified Honda pre-owned vehicle we sell comes with a free vehicle history report. We sell new Honda models, among them the Passport, Ridgeline, Accord, Odyssey and Pilot, so a buyer can compare a new model against a certified one on the same visit.
Before you buy, check how a dealer’s service lanes run
A buyer who keeps a car for years comes back to the service department more often than to the showroom. Ask how service is booked, who works on the car and whether parts are on hand before you commit to a dealer.
No appointment is needed to bring a car into our express service lanes for oil and filter changes, fluid checks, multi-point inspections, tire rotations and repairs, wiper blades, battery testing and replacement, bulbs, and engine and cabin filters. Our parts department stocks factory OEM parts.
Compare the full price of one car, fees included
An advertised payment can hide what a car costs at signing, so compare the full price of one specific car before you decide. Put the fees in the same column as the price.
A $799 dealer doc fee is built into our advertised prices. Tax, title, government fees and registration are extra.
Group 1 Honda Owings Mills’s Google reviews are 82% five star
The table sets our record beside four other Honda dealers.
| Dealer | Google rating | Google reviews |
|---|---|---|
| Group 1 Honda Owings Mills | 4.5 | 3,505 |
| Norris Honda | 4.3 | 856 |
| Heritage Honda Bel Air | 4.7 | 5,405 |
| Heritage Honda Parkville | 4.6 | 4,046 |
Three complaints to weigh in one- and two-star Honda reviews
These complaints come from one- and two-star Google reviews of Honda dealers.
Repairs not fixed right the first time. Jose L. posted a June 2026 Google review of Norris Honda:
“Total discrimination at this agency, I scheduled an appointment for some airbags and went 4 times and they told me to come back and come back again and they never changed them.”
Ask whether the dealer will confirm the repair is finished before you leave the lot.
Prices that changed at signing. Dated November 2025, Linda L.’s Google review of Heritage Honda Bel Air reports:
“I was told it was not a problem. I got there and the numbers were $5,000 more than I wanted to spend. I hate to have my time wasted, not to mention gas driving out there.”
Ask for the out-the-door price in writing before you visit.
Rude or dismissive staff. Erol A. left an April 2026 Google review of Heritage Honda Parkville:
“didn’t even care to come and talk to me, instead he was chatting with one of the female employees who pulled up her chair on front of his office door and they were talking and laughing. After all this happened, they still shamelessly asked me to give them five stars.”
Ask who will be your main contact and how quickly that person answers questions.
Frequently asked questions
To get the advertised offers, do buyers have to finance or lease through Honda Financial Services?
Yes. Buyers must finance or lease through Honda Financial Services to get the advertised offers at Group 1 Honda Owings Mills.
What does a lease special at Group 1 Honda Owings Mills look like?
Lease specials give terms on specific stock units. One lease special is a 2026 CR-V LX AWD (stock TH521927) at $235 a month for 36 months, with $3,387 due at signing.
How do I compare two dealers’ offers fairly?
Put both offers on paper with the same car, the same term and the full out-the-door price. Compare the monthly figure only after the total is clear.
What should I bring when I visit a dealer to buy?
Bring your driver’s license, your proof of insurance and any trade-in paperwork you have. Having these ready keeps the visit short.
What should I ask about a used car before I buy it?
Ask for the vehicle history report and whether the car has had any recalls completed. Ask who inspected it and what the inspection covered.
Group 1 Honda Owings Mills is a Honda store for northwest Baltimore County
Group 1 Honda Owings Mills sells new, used and certified pre-owned Honda vehicles from 9701 Reisterstown Rd, Owings Mills, MD 21117, beside I-795 and the northwest arc of the Beltway. We run a full service, parts and financing operation for Honda owners across northwest Baltimore County.
4.5 stars across 3,505 Google reviews (Google, 2026).
Group 1 Honda Owings Mills invites you to see our current Honda inventory: See current Honda inventory at Group 1 Honda Owings Mills
Group 1 Honda Owings Mills answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Owings Mills showroom, or call (667) 622-9990.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Group 1 Honda Owings Mills for complete details regarding current vehicle inventory, pricing, and equipment.
