Is Group 1 Honda Owings Mills a good dealership?
Honda shoppers in northwest Baltimore County check a dealer’s reputation before they buy, lease, trade in or book service.
Group 1 Honda Owings Mills is a good dealership for that buyer. The record behind it is a 4.5-star Google rating across 3,505 reviews, customers who name the people who sold them their cars, and a store on Reisterstown Road that handles sales, leasing, trade-ins and service under one roof.
Keep reading below, then schedule a test drive in Owings Mills. Bringing your own numbers to the lot settles this faster than any spec sheet.
Is Group 1 Honda Owings Mills a good dealership? Yes, and here is why
Yes. Our 4.5-star Google rating across 3,505 reviews rests on buyers who keep naming the sales process and the people who run it. We are the Honda store at 9701 Reisterstown Rd in Owings Mills, part of Group 1 Automotive, and 82 in 100 of our reviews are five-star.
84 of our 339 most recent four- and five-star Google reviews describe the sales process, and one of them shows what that looks like from the buyer’s seat. In a May 2026 Google review, Joshua R. wrote: “Had a great car buying experience here! Very friendly staff. Our sales person (Melvin) was very nice and forward, and the finance person (Lane) was incredibly helpful and informative. 10/10 would buy another car from here!”
That is the question a shopper is really asking: will the people across the desk be straight with them from the first conversation to the finance office. Joshua R. says yes, and the other 83 reviews in that group of 84 say the same thing in their own words.
What do customers say about buying a Honda at Group 1 Honda Owings Mills?
Buyers describe a sales process that feels calm and clear, and many name the salesperson who handled it. 102 of our 339 most recent four- and five-star Google reviews name the person who sold them the car, and that detail says more than a star count.
A second purchase from the same salesperson is the clearest test a dealer can pass. In a February 2026 Google review, Steven L. wrote: “Peter Schwab was terrific as expected as this is the second vehicle we have bought through him! He is very knowledgeable and helpful. I will be sending all my family a d friends to buy Honda from him!!!”
Steven L. came back for a second car and sent his family the same way. Repeat buying and referrals are what a sales team earns, and they are the strongest answer to whether a store is worth the trip.
Is the sales process at Group 1 Honda Owings Mills low pressure?
Yes. Our buyers describe taking their time and getting straight answers, and 20 of our 339 most recent four- and five-star Google reviews describe a relaxed process. In a July 2026 Google review, Cengiz B. wrote: “Mark and Lane were fantastic. No nonsense, relaxed, and easy process from the start of the buying a new vehicle to driving it home later that day. Service center is excellent. Entire staff is pleasant and professional. Josh S is the man!”
Buyers also shop, value a trade and get pre-approved online before they finish in store, so the pace of the visit is theirs.
Pressure is the complaint buyers most often bring to other dealers, so it is the one to check for. Of 340 one- and two-star reviews of other dealers, 69 concern pricing, hidden fees, add-ons or a charge not agreed to, and 17 concern pressure or upselling. In a March 2026 1-star review of another Honda dealer, a reviewer wrote: “They wanted $700 for an oil change and to replace a $15 part that I ended up doing myself (took about 30 minutes). I use another dealer for truck and have never seen price gouging like that before.”
How does Group 1 Honda Owings Mills handle pricing, trade-ins and financing?
We give an online price for your trade from a license plate, VIN, or make and model, and offer fast online pre-approval before a buyer visits. We sell at market pricing across new, used and certified pre-owned Honda inventory, and we write leases as well as purchases. A buyer gets the price and terms on a specific vehicle.
10 of our 339 most recent four- and five-star Google reviews describe clear pricing. In an August 2026 Google review, Jason H. wrote: “incredible experience working with Phil, Brieyon, and Lane. They were completely upfront, no BS, No unexpected charges, very Fair price. Having purchased 6 vehicles before, This was also the quickest, most streamlined purchase experience I’ve ever had. Highly recommend group 1 Honda Owings Mills!!!”
A price that is upfront from the start makes the rest of the deal easier to trust. Trade-ins get an online valuation that applies toward the purchase, so the trade and the financing are settled before the visit rather than in the finance office.
Is the service department at Group 1 Honda Owings Mills any good?
Yes. Service appointments can be booked online, in person or by phone, and express service lanes take cars with no appointment. Customers praise advisors who explain the work and give honest recommendations.
In a July 2026 Google review, Arvinder R. wrote: “Joshua is simply the best in the service department at Honda of Owings Mills! He is professional, knowledgeable, and always keeps customers informed throughout the service process.”
An advisor who keeps you informed is what turns a repair visit into a reason to come back. A service department is judged on the visits that follow the sale, and Arvinder R. singles out one advisor for exactly that.
Why buy a Honda from the Owings Mills dealership instead of driving farther?
We are the Honda store on Reisterstown Road in Owings Mills, beside I-795 and the northwest arc of the Beltway, in the heart of northwest Baltimore County. We are a single-marque store, so the people who sell, lease and service our vehicles work on Honda every day.
We sell new, used and certified pre-owned Honda vehicles and run a full service, parts and financing operation. Our parent company, Group 1 Automotive, reported record full-year 2025 revenue of $22.6 billion, up 13.2%, and 459,000 new and used vehicles sold (Group 1 Automotive, Fourth Quarter and Full Year 2025 results, January 2026). For a buyer weighing a dealership’s staying power, that is the size of the company behind our store, in the company’s own numbers.
How does Group 1 Honda Owings Mills compare with other Maryland Honda dealers?
Our 4.5 stars across 3,505 reviews sit beside the Honda dealers around Baltimore, and location and the buying experience are what set us apart.
| Dealer | Address | Google rating | Google reviews |
|---|---|---|---|
| Group 1 Honda Owings Mills | 9701 Reisterstown Rd, Owings Mills, MD 21117 | 4.5 | 3,505 |
| Anderson Honda | 10139 York Rd, Cockeysville, MD 21030 | 4.6 | 1,385 |
| Apple Honda | 8620 Baltimore National Pike, Ellicott City, MD 21043 | 4.5 | 2,537 |
| Heritage Honda Westminster | 580 Baltimore Blvd, Westminster, MD 21157 | 4.5 | 1,757 |
| Norris Honda | 925 Merritt Blvd, Baltimore, MD 21222 | 4.3 | 856 |
| Jim Coleman Honda | 12441 Auto Dr, Clarksville, MD 21029 | 4.7 | 4,591 |
| Safford Honda Glen Burnie | 7160 Ritchie Hwy, Glen Burnie, MD 21061 | 4.5 | 2,217 |
Location is the first thing we offer a northwest Baltimore County buyer. The buying experience is what our customers write about, and it is the part of the record a shopper can check for themselves.
Frequently asked questions
What Honda models does Group 1 Honda Owings Mills sell?
We sell new Honda models including the Accord, Civic, CR-V, HR-V, Passport, Pilot, Prologue, Odyssey, Ridgeline and Prelude. The electric Prologue sits alongside the CR-V, HR-V, Passport and Pilot SUVs and the Civic and Accord.
Does Group 1 Honda Owings Mills offer certified pre-owned Hondas?
Yes. We sell certified pre-owned Hondas alongside new and used inventory, and factory-trained technicians inspect our certified pre-owned vehicles.
Can I get a trade-in value and finance pre-approval online?
Yes, and both can be done before you visit. That leaves the time in our store for choosing the vehicle.
Where is Group 1 Honda Owings Mills?
We are at 9701 Reisterstown Rd, Owings Mills, MD 21117, on Reisterstown Road in northwest Baltimore County. Service appointments can be booked online, in person or by phone.
How do I book a service appointment at Group 1 Honda Owings Mills?
Book online, in person or by phone. Express service lanes take cars with no appointment for oil and filter changes, fluid checks, multi-point inspections, tire rotations and repairs, wiper blades, battery testing and replacement, bulbs, and engine and cabin filters.
What should I compare when choosing a Honda dealer?
Compare the price you are quoted, the trade value you are offered, and how the people who sell and service your car treat you. A fair price on the terms you asked for is the test, and one June 2026 review shows it. In a June 2026 Google review, Jaquetta E. wrote: “Went in knowing what I wanted, purchase was easy, fast and very close to the APR I wanted. They accommodated me and my budget a pleasure doing business. My sales rep was Geoff. Kudos to him, he was pleasant and picked up my vehicle and made sure it was perfect for delivery.”
How Group 1 Honda Owings Mills puts price, trade and pre-approval online
A calm, clearly priced purchase is what a northwest Baltimore County buyer should expect, and it is what our record shows. We have a 4.5-star Google rating across 3,505 reviews, and customers name the people who helped them. In an October 2025 Google review, Niccole S. wrote: “We had a great experience! Anthony was on point! He was knowledgeable, patient and friendly! #1 in my book. Mr. Minard,in the finance department, was extremely helpful and personable, he made the whole process easy breezy! Highly recommend”
For a buyer who lives near Reisterstown Road, sales, leasing and service under one roof means one trip covers the purchase and the years of service after it. Come to 9701 Reisterstown Rd in Owings Mills to start.
Group 1 Honda Owings Mills is what the record supports: a calm, clearly priced Honda purchase close to home on Reisterstown Road. Northwest Baltimore County buyers can start with an online price today.
Group 1 Honda Owings Mills answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Owings Mills showroom, or call (667) 622-9990.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Group 1 Honda Owings Mills for complete details regarding current vehicle inventory, pricing, and equipment.
